Troubleshooting
What each message from the Spradley MCP server means, and what to do.
Messages
The company's owner has turned the Spradley connector off.
Ask your owner to turn it on in Settings → Integrations.
Only owners and managers can read Spradley research here.
Your role in Spradley does not include research. Ask your owner.
Your owner has not given you a department in Spradley yet.
Ask your owner to add one for you on the Team page.
This app is no longer connected to Spradley.
It was disconnected. Remove it from your client and connect again.
Too many requests this hour.
Wait, or for questions use the faster tools instead of ask_spradley.
Sign-in fails or loops
- Make sure you are signed in to Spradley in the browser that opens.
- Remove the server from your client and add it again to start a fresh sign-in.
- Check that your client supports remote MCP servers with OAuth, not only local ones.
The consent page refuses the app
The app wants to send you back to a site Spradley does not allow. See other clients.
Still stuck? Write to privacy@spradley.io with the app you used and the message you saw.